EcoWater Softener Review: Is It WORTH The Cost?

This EcoWater softener review will help you decide if this brand of machine’s are WORTH it or not.

If you live in a hard water area then you definitely need a water softener as this is the only proven way to produce soft water.

Don’t believe the hype on “salt free”, “magnetic descalers” or “water conditioners” because none of them can produce soft water. It is not possible to convert hard water to soft water without using salt.

There are many brands of water softeners that can produce soft water for you and EcoWater is one of them. This article will put this brand under the spotlight and help you decide if it is right for you.

EcoWater Softener

What is Hard Water?

According to Oregon State University, hard water is dissolved minerals in water. Usually minerals like manganese, magnesium and calcium. The accumulation of these minerals can result in garments becoming yellow after laundry, white limescale deposits in your kettle and around your pipes. It can also lead to skin infections caused by bacteria trapped in the soap foam, and increased heating costs due to the reduced efficiency of your water heater.

The university reports that 85% of American households have hard water problems.

How Does a Water Softener Work?

Looking at it from the outside, a water softener does not seem to do much. But there is a lot of work being done inside.

The work starts with part of the machine that does almost all the work: the resin.

According to Pennsylvania State University, the resin is a sand-like material that is coated with sodium positively charged ions, atoms with more electrons than protons. Hard water flows through the resin and exchanges its sodium ions for calcium and magnesium ions.

Eventually, the resin will consume all its sodium ions. This then leads to the water softener changing its mode to regeneration.

You probably don’t have to worry to much about all of this because the newer water softener models do this automatically. However, of you have an older machine then it is possible that the older ones need you to do this manually.

Also, during the regeneration mode, a brine tank washes the resin, replaces the lost sodium ions and removes mineral deposits.

This is why a water softener needs salt. But the good news is that usually, you only need to add salt to the system every 6 to 8 weeks. Maybe more if you require a lot of soft water and this will depend on a number of factors, including the size of the unit and the amount of water you use.

Softeners and Heaters

Electric tankless water heaters will not get as much mineral buildup as the old-fashioned types simply because there is no tank where the minerals can stagnate. But that does not mean that hard water has no effect. 

It’s important to note that EcoWater is not the same as EcoSmart. EcoSmart is best known for being the top brand that makes tankless water heaters.

First, you have to decide if it’s okay to drink hard water, it’s usually not harmful to humans, but it can have a strange taste and cause the above problems.

The Pacific Northwest National Laboratory, a Department of Energy dependent unit, said that hard water does not interfere with the daily operation of a tankless water heater. However, after many years of continuous use, the minerals could accumulate and reduce the overall life of the machine. This is important to note, as electric instantaneous water heaters have the longest life on the market. By softening the water, the device can run smoothly for decades.

The bottom line: using soft water for your water heater makes your heater last longer.

EcoWater Softener Reviews

Like all water softener brands EcoWater don’t just produce 1 type of water softener, they have a line and range of water softeners. The EcoWater softener ecs range is listed below. Remember that the higher the number associated with the series, the higher capacity model it will be (this is usually the case but not always so double check).

These models are not necessarily the easiest to buy from places like Amazon. This means you may have to contact the manufacturer direct to buy or get the details of one of their authorized dealers.

EcoWater softener price is not listed anywhere but water softeners on Amazon typically start upwards from $550.

List of EcoWater Softener Series

  • ECR3700 SERIES
  • ECR3702 SERIES
  • EEC 1502 SERIES
  • ESS1152 SERIES
  • ESD2752 SERIES
  • ESD2750 SERIES

EcoWater Compact Series

The EcoWater Compact Series water softening system is a compact single tank “cabinet” style softener. As the name suggests the priority with this machine is that it’s a reliable and convenient system for places that don’t have a lot of space.

The biggest selling point is that it can fit in the average cabinet which is far smaller then most water softeners.

Features of the compact series water softener:

  • Hydrolink Plus® Wi-Fi, which means that it comes with a monitoring app that you can use with your smartphone.
  • Water Meter: This allows chemicals to automate the feed dosing, the switch operating information flow and water consumption. All you need to do is set all of this up and it run by itself.
  • Hydrolink Plus®: Uses Wi-Fi to connect with your smartphone to send continuous and excessive water consumption alerts, system errors, salt and service reminders. This also includes detection alarm drainage water, which warns you when it drains a lot of excess water.
  • Uses electronic equipment capture use future demands so that it can accurately predict regenerations.
  • The models 100 and 200 come with transparent covers.
  • The multi-layered fiberglass resin tank reinforces the lining durable tank. This means that it does not degrade, rust or corrode.
  • Automatic detection of salinity level. The integrated sensor detects the level of salt and warns you if the salt content is low.

ECOWater ECR3700 Series

This water softener system is available in a single-tank “cabinet” design. It is the EcoWater model that I recommend for either well water or municipal water supplies. 

This softener model has a lot of the best features of the compact series. But this model is good if you’re looking for something to deal with much harder water.

Here are the best features and specifications of the ECR3700 series:

  • Comes with HydroLink Plus®, this is a Wi-Fi enabled app to monitor your device.
  • It has a very efficient counterflow regeneration.
  • The multi-fiber reinforced resin tank means that the lining of the tank wont be damaged, suffer from rust or corrosion.
  • The ECR3700 water meter keeps track of flow monitor operation and water usage information.
  • Pressure build-up helps to eliminate the use of solvents that can contaminate your water.
  • The HydroLink® patented bidirectional remote monitoring is also an optional extra.

Eco Water Softener Troubleshooting

Problem: By far the biggest issue with Eco water softeners is the injector sometimes getting clogged with sediment caused by dirty salt.

Fix: The simple fix is to regularly clean the resin tank injector.

I know it sounds very simple but by doing this on a regular basis, you will avoid one of the most common troubleshooting issues with water softeners.

To clean the injector, first engage the softener’s bypass valve to shut off the water. Next, relieve the water pressure by running the softener through a manual regeneration.

EcoWater WORTH It?

The short answer is no.

I say this because of the poor value for money. Many customers report ridiculous rip off prices that are in the thousands of dollars.

However, it’s possible to get a decent water softener for a couple hundred bucks.

Read the comments below to see a sample of experiences that people have had with EcoWater.

EcoWater Vs Fleck

When it comes to popularity and number of sales, Fleck is by far the better model. It is the best selling water softener online and has lots of raving fans.

Mr Water Geek ThinkingAlthough EcoWater generally provide good quality water softeners, they are hard to find and buy online. You will probably need to go through a lengthy online search or contact the brand directly.

Meanwhile you can pick up any Fleck on Amazon today with free next day shipping, get an Amazon accredited plumber to install it for you and have your softener up and running before the end of tomorrow.

The fact that Fleck is the best selling water softener on Amazon means you can read all the customer reviews before you buy. You will also benefit from Amazon’s return policy and customer support if anything goes wrong.mrwatergeek winner badge

Why Fleck is Better

You should consider buying a Fleck water softener for the following reasons:

Green Plus ArrowCan deal with very hard water issues and provide enough soft water for an average household. If you have a larger household then go for a higher spec model like the 7000SXT and 9100 SXT.

Green Plus ArrowFleck SXT water softeners are very easy to install. A person with basic plumbing skills can do it with all the free information available online.

Green Plus ArrowThey are also very easy to configure and set up.

Green Plus ArrowOffer the best value for money with prices starting at around $550, which is cheap when compared to the start price of $1,000 of the average water softener from other brands.

Green Plus ArrowThese are low to no maintenance machines and they typically take care of themselves.

Green Plus ArrowThe SXT models are designed to consume less water which also means lower operating costs.

Green Plus ArrowFleck is the most popular water softener model selling today period. This means that there are lots of free help pages online talking about how to deal with any technical issues, troubleshooting and free manuals. More than is available for any other softener brand.

I'm a health author, science enthusiast and 100% certified geek. My passion is to help you take control of your health and well-being by understanding the true importance of good quality water and healthy hydration.


  1. I purchased the Eco water softener end of 2016 and recommended and advritsed at Costco warehouses ,because the hard water in our area definitely need a water softener,
    I spend bout $3000 on the system , life time warranty, unfortunately, the sales department did not explain any future expanses my accord, what I was told just add specail salt when its low, the system worthless, I tried the system the hard water still their, and its proven the produce soft water no deferent from any lower cost like $600 waterpool barnd at Home depot.
    sorry Eco water this is my experience on your product,

  2. We paid over $5,000 for our eco water system and that has been my biggest regret in the past 10 years. There are so many more affordable options that will do the same job and will not cost as much to maintain them. We were at the mall in albuquerque and put our # in a smart car giveaway. They called us and told us we had won something from their drawing and asked when they could deliver it. We made the arrangements to recieve our gift and did not know it would come with a gentleman testing our water and doing a hard pressure sale for us to make the choice right then and there. We were 1st tome homebuyers and we wanted to protect our home so we did it and later found out how much money we could have saved. We tried to get out of it, but it was too late. Please don’t let them pressure sell you. Do your research and you will save souch money and heartache. Oh, we won a $50. gift card to a restaurant here in town. What a mess. Those tricksters. We learned a big lesson.


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