Here Is Why 602abcwater Is NO LONGER In Business
Is 602abcwater Really WORTH The Cost?
The short answer is no it is not worth it.
Why? Because of machine failure and poor customer service. I have reached this conclusion due to all the negative feedback that people have sent me about this company (see comments below to read a small sample of this).
On paper this brand and model provides you with everything a good water softener should. It also has all the right features and specifications.
However, all of the right bells and whistles mean nothing if the machine doesn’t work and the company does nothing to help.
The worst thing seems to be 602abcwater not replying customer emails or responding to calls effectively.
There are now lots of people lodging complaints against 602abcwater with the BBB.
***UPDATE: This company appears to now be permanently closed. See below for better alternatives***
Aquasana Salt Free Softener and Filter System(Conditioner & Filter) | SpringWell Whole House Filter & Salt Softener(Traditional Salt Water Softener & Filter) |
- Powerful salt-FREE water softener. - 1,000,000 one million gallon capacity. - Aquasana Rhino exceeds NSF standards. - Treats hard water WITHOUT salt. - Removes chlorine, bacteria, iron, sulfide, manganese, mercury, lead etc. - Includes pre-filter, copper-zinc and carbon filtration stages with standard fittings. - Treats hard water up to 25 ppm WITHOUT needing salt. - 90-Day Pure Satisfaction Guarantee. | - Powerful salt-BASED water softener. - Also includes a multi-stage filter. - Easy installation (inside or outside) - 6 month satisfaction guarantee and limited lifetime warranty. - Sufficient for 1-3 bathrooms (options for more bathrooms available). |
Does NOT require electricity or back-flushing. | Requires electricity if using the electronic head monitor. |
N/A | Effectively treats: calcium and magnesium. |
Control Your System With An App:? NO | Control Your System With An App:? YES |
Treats hard water UP TO 25 ppm (low to medium low hard water). | Treats hard water OVER 25 ppm (medium to extremely hard water). |
Sale prices automatically applied by clicking this link. | |
If there is *no* sale try coupon code: AQGEEK50 | Coupon Code: GEEK5 |
$$$ Ships to US and CA. | $$$ Ships to US, CA and Puerto Rico. |
What is 602abcwater?
602abcwater is a US based water company that sells different water treatment technologies. It is located at 23910 North 19th Avenue, Phoenix, Arizona 85085, United States.
It is not the same as ABCwaters even though they sell similar products. For instance, they both sell the popular brand of SXT softeners.
Getting a water softening system is necessary because it gives you the most noticeable difference to water in your home. And it is a must if you have hard water issues.
602 abcwater offer complete systems of turnkey water softeners manufactured with the most popular digital valve counter on the market.
602abcwater Reviews
Water is an essential and important part of our daily lives. We drink it, we wash our bodies and hair with it, we clean our clothes with it, we even heat our houses with it, and yet we hardly ever pay attention to its effects.
If you find that your sinks are stained with white limescale or find that your hair is dry and skin itchy, then you may have a problem with hard water. And if that’s the case, you probably need a water softener.
Water softening systems will help increase the life of your equipment, appliances and clothing. A good water softener can even help you to save money in the long term.
This is because you will save all that money necessary to replace equipment destroyed by hard water.
Issues caused by hard water:
- Blocks pipes, water tanks and boilers, which reduces efficiency and increases energy costs.
- Hard water leaves mineral deposits on skin, hair and clothing.
- It can destroy toilets, bathtubs, showers and taps by causing a buildup of hard mineral limescale.
- Their deposits form lime, which reduces the effectiveness of household appliances, such as washing machines.
- Blocks pipes, water tanks and boilers, which reduces efficiency and increases energy costs.
The most effective way to check to see if you have hard water (or to see HOW hard your water is) would be to get a water test.
Basically, water softeners eliminate the high concentrations of calcium and magnesium ions in hard water.
The softening system eliminates the “hardness” of salt and the unsightly spots and white scales on your pipes and appliances in the kitchen and in the bathroom.
There are many different types of water softeners and 602abcwater is one of them.
This article is an overview of the water softener from 602 abcwater waters that will help you to decide if this brand is right for you.
What is 602abcwater?
602abcwater is NOT the same as ABCWaters. They are separate companies that offer similar products.
The 602abcwater brand provides a number of water products including: water softeners, drinking water systems, filters & parts, RV water filtration.
In broad terms the 602 abcwater company provides water treatment technologies for residential, commercial and industrial uses.
“602abcwater BBB” means that this company is a BBB Accredited Business. The BBB stands for Better Business Bureau®.
602abcwater Price
According to their website 602abcwater price for items like water softeners are approximately the following (correct at the time of writing):
32,000 grain $619.99
48,000 grain $639.99
64,000 grain $739.99
Note that you maybe able to get a slightly better price by buying your water softener online. The good thing about 602abcwater on Amazonis that you will also be able to see genuine customer reviews before purchasing.
I can not find a 602abcwater coupon code, discount code or promo code. However, you can use the code AQGEEK50 on Aquasana.com for 50% off + free delivery.
Water Softener Installation Tutorial | Video by ABCwaters
602abcwater Warranty
When you buy your 602 abcwater product make sure you register your warranty within 30days to ensure it’s valid.
They provide a 100% satisfaction guarantee, which covers all 602abcwater water softeners for the first 60 days after purchase.
There is also a 5 year warranty on the Fleck 5600sxt digital meter and a 10 year warranty on both tanks (resin and brine).
If you are seeking more information or need warranty support then contact them using the main 602abcwater customer service email support@602abcwater.com
Alternatively you can try the 602abcwater phone number which is 602 222 9283 or text on 602 321 0145.
AVOID 602abcwater and get this Instead
In the first version of this article (written several years ago) I recommended Fleck over 602abcwater.
However, I have since changed my mind on this and here are some reasons why:
602abcwater and Fleck are only softeners. This means that they will produce soft water but neither of them will treat or filter contaminated water.
This is because you can not drink water produced by stand alone softeners. Therefore you will inevitably need to spend more money to buy a filter that will make your softened water drinkable.
However, modern water systems like this will soften and filter at the same time. This means you can drink fresh tasting, clean, mineral rich water direct from the faucet.
This combination softener filter machine comes with warranties and guarantees.
But purchasing it using your credit card also gives you extra chargeback protection if anything further goes wrong.
Aquasana Salt Free Softener and Filter System(Conditioner & Filter) | SpringWell Whole House Filter & Salt Softener(Traditional Salt Water Softener & Filter) |
- Powerful salt-FREE water softener. - 1,000,000 one million gallon capacity. - Aquasana Rhino exceeds NSF standards. - Treats hard water WITHOUT salt. - Removes chlorine, bacteria, iron, sulfide, manganese, mercury, lead etc. - Includes pre-filter, copper-zinc and carbon filtration stages with standard fittings. - Treats hard water up to 25 ppm WITHOUT needing salt. - 90-Day Pure Satisfaction Guarantee. | - Powerful salt-BASED water softener. - Also includes a multi-stage filter. - Easy installation (inside or outside) - 6 month satisfaction guarantee and limited lifetime warranty. - Sufficient for 1-3 bathrooms (options for more bathrooms available). |
Does NOT require electricity or back-flushing. | Requires electricity if using the electronic head monitor. |
N/A | Effectively treats: calcium and magnesium. |
Control Your System With An App:? NO | Control Your System With An App:? YES |
Treats hard water UP TO 25 ppm (low to medium low hard water). | Treats hard water OVER 25 ppm (medium to extremely hard water). |
Sale prices automatically applied by clicking this link. | |
If there is *no* sale try coupon code: AQGEEK50 | Coupon Code: GEEK5 |
$$$ Ships to US and CA. | $$$ Ships to US, CA and Puerto Rico. |
I find this article interesting because I purchased the ABCwaters Built Fleck 5600SXT Water Softener × 1 48,000 grain from 602ABCwater on December 27, 2017, and it is still working great unlike the reviews above.
I have a ABCwaters triple combo whole house fleck 5600sxt 48,000 grain softener system with upgraded 10% resin + upflow carbon what do I need & how much of to replace media in each tank. Any help greatly appreciated!
I purchased my fleck 7000 through Amazon from you. I purchased it January 2017. I have worked on it 3 times in the past 7 months. It not filling tank when regenerating is needed. Then working on it started filling the tank complete full but would not drain. Then I pulled all valves out, cleaning them and applying silicone grease and all valves worked smoothly. It worked a few weeks then it’s not softening water properly. This is under warranty and I need you to make this right. I have learned this model 7000 is no longer being sold, which leads me to know that this model has real problems. Please work with me so we can resolve this. Thanks Steve
Hi Steve
If this is still under warranty you need to contact the manufacturer immediately so they can help you resolve this as they are responsible for their product.
As you can see from my site, I do NOT recommend Fleck products.
Stay hydrated,
Luke
My experience with 602ABCWATER has been horrible. The equipment a Fleck 5600sxt with KDF media guard came setup improperly. I’ve had to search the internet to find information on how to correct the basic hard part configuration. 602ABCWATER doesn’t answer phone calls or email. The rest of the water service community knows of 602ABCWATER and will not help with any of their products.
Hi Matthew
Sorry to hear you’re also having problems with this company.
Please circle back and let me know how/if it gets resolved and let me know if there is any way that I can help.
Best wishes,
Luke
Luke,
Eric’s comment and horrific experience is exactly mine. I ordered a water softener and carbon filtration system ($1,200+) back in October 2019 nd getting the same no response. Your article was influential in my decision process and I highly recommend you update it or pull it down so others are not taken advantage of by 602abcwater. They are fraudulent and any positive review leading consumers to do business with them should be removed until they correct their business practices. I have now submitted complaint with the BBB and not getting much luck. Also working with my credit card’s dispute resolution office but still not getting refund or resolution. In over a month of trying to call and email 602abcwater’s customer service and sales team, I have received one short note back apologizing, no returned phone calls, no one has ever answered a call and absolutely no resolution. Unfortunately, I may be out $1,200 and still have hard water to deal with.
Hi Brad
Oh man so sorry to hear that you’re having troubles with 602abcwater too.
I have updated this article to recommend people NOT buy from this brand as I’m getting more and more complaints like yours. There is no way that I will ever promote a company that treats people so poorly.
I really do hope your issues get resolved soon and let me know if there is any other way that I can help.
Best wishes,
Luke
Hello,
I thought you would like to know about my experience with ABC Water as a cautionary tale and consumer experience. I really enjoy your website and thorough reviews. It was your review on GE vs. Fleck as well as the ABC Water review that led me to select them as the product and vendor to buy from. Sadly my experience with ABC Water has been horrific, taken up hours and hours of phone time and waiting nearly 6 weeks to no avail. In the end I still have NO water softener from them and they don’t bother to respond to any calls, VMs, text messages, emails etc. I even text the owner and he apologized then said he’d help me and 36 hours later he hasn’t said a thing.
Here was my experience:
Kory at ABC Water suggested buying the product on Walmart.com and I’ve tried TWICE to order the 5600sxt, but ABC can’t seem to assemble the order and ship it, then the order just gets cancelled – been waiting over a month now and never received the product.
Walmart blames the ABC Waters and ABC blames Walmart.
ABC Waters claims they are easy to get ahold of on their website yet after leaving 6 voicemails on 2 different phone numbers, texting them and emailing them I never got a response.
If they can’t be reached during the sale imagine how bad it would be if you actually needed support for the product you bought from ABC Waters? Just atrocious service.
Upon speaking with Pentair (the actual manufacturer) they don’t even know who ABC Water is. Hmm… Another red flag.
I should have done more research beforehand as it appears there are a lot of comments online and at BBB about ABC Waters unresponsiveness.
Hi Eric
So sorry to hear about your poor experience.
This is why I personally buy all my stuff from Amazon using a credit card. Amazon has world class customer service to fall back on if a vendor let’s you down and if all that fails then there’s always the credit card company.
If they continue being unhelpful perhaps try your credit card company?
Best of luck,
Luke