Clack Water Softener Review: Is It Really WORTH The COST?

Before talking about the benefits of getting a clack water softener, why do you need to get a water softener in the first place?

Water is an integral part of our daily lives. We take it, wash our bodies and hair with it, clean our clothes with it, even heat our houses with it, and yet we rarely pay attention to its effects. 

However, if you find that your sinks are stained with white limescale, your skin is dry and itchy then you may have a problem with hard water. And if this is the case then you probably need a water softener. Water softening systems will help increase the life of your appliances, plumbing and clothing. A good water softener can even help you save money in the long run.

This is because you will save money on having to keep replacing appliances destroyed by hard water:

– Hard water causes mineral deposits on the skin, hair and clothes.
– Blocks pipes, water tanks and boilers, which reduces efficiency and increases energy costs.
– Stains toilets, bathtubs, showers, toilets and faucets.
– Their deposits form lime deposits, which reduce the effectiveness of household appliances, such as washing machines.

Basically, water softeners remove high levels of calcium and magnesium ions that is present in hard water. The softener system removes “hardness” with salt and this will stop ugly white stains and scales in your water, kitchen and bathroom.

There are many different types of water softeners and clack is one of them. This article is a clack water softener review that will help you decide if this brand is correct for you.

Clack Water Softener Review

The Clack water softener units are suitable for commercial, industrial and residential applications. You can time and control Clack systems by using its meter. This is also why a Clack softener with a meter is one of the most expensive options.

One of the best features of Clack softeners are its meters, which allows you to automate its control:

  • The advantage of a system controlled by meter is that it allows the system to calculate water consumption.
  • It allows you to only run a regeneration cycle when enough water has been consumed until the resin bed runs out. These systems avoid unnecessary waste of water and ensure that your resin bed never runs out.
  • The timer controls, although less robust, are extremely reliable and consistent.
  • Meter controlled softener systems are ideal in environments where the demand for soft water is not particularly high or the need for soft water around the clock is not absolutely necessary. This is because your system is likely to be offline for at least 2 hours during a recovery cycle.
  • If the system is programmed, it can be set manually at a time when you probably need less soft water.

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Benefits of Using A Clack Water Softener

– Bathrooms, shower cabins and toilets are no longer contaminated by mineral deposits.
– Consumption and spending on detergents and shampoos can be reduced by up to 50%
– Home devices and appliances last longer and the maintenance costs are reduced.
– Energy bills can be reduced by at least 10%
– The condition of the skin can improve markedly. Especially people with eczema, who see significant improvements after using soft water.
– Hair feels and clothes are softer, lighter and brighter.
– Saves time and eliminates the need for aggressive chemicals to eliminate lime.

Clack Water Softener Manual

Here are links to the most requested Clack water softener manual. If these manuals are not helpful or right for your model then you can try calling the Clack water softener number on 608-846-3010. If that is not possible then try email customer services by using the online contact form available on their website.

1” Control Valve Series Model: WS1

1.25” Control Valve Series Model: WS1.25

Clack Water Softener Price

The price for a clack water softener is typically around $500. This is pretty standard for most water softeners of a similar specification. Of course, getting a larger capacity model or one with more features will cost more. Also, this does not include the potential costs of getting a professional plumber to install it for you. Nor does it include the costs of maintenance and upkeep for instance, it doesn’t include the water softener salt that you need to buy to make the softener work.

Where To Buy Clack Water Softener

You can go direct to Clack to find out where their water softeners are stocked. Alternately you can look for them on places like eBay and Amazon. It’s not the easiest water softener to find and there are many other options that you can consider.

Clack vs Fleck?

Mr Water Geek ThinkingIn a nutshell, Fleck 5600SXT is popular because it is very effective at dealing with high levels of hard water.

Although Clack is generally a good water softener, it is hard to find and has some better competitors.

Fleck is the no.1 best selling water softener on Amazon. Customers love its very competitive prices, ease of installation, low to no maintenance and effectiveness when compared to other models. 

It also has a good capacity so can sufficiently provide soft water for the average home of between 1-4 people.

The 5600 SXT is deal for easy installation, easy setup and offers the best value for money. You should onsider getting this Fleck model because it:

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Takes care of itself (set it and for get it).

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Good at dealing with very hard water.

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Lower water usage means it has lower running costs.

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Easy to maintain and repair because it’s so popular, there are lots of support documents online.

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Best selling on places like Amazon with lots of positive verified customer reviews.



    • Hi Sharon

      The truth is that both Home Depot and Lowe’s sell water softeners like Clack/Fleck BUT you never really know if the particular store you’re going to will have it in stock. So you probably have to call the store beforehand and ask them to reserve one for you to avoid a wasted journey.

      I personally think it’s much better to buy Fleck from Amazon. You can compare the cheapest prices, read all the customer reviews before you buy, get FREE delivery and FREE RETURNS if you’re not happy.

      Also, not many people know this but there are now Amazon accredited plumbers that can install it for you. Again, this means that you can get the best price upfront and Amazon customer support if anything goes wrong.

      Hope this helps.

  1. Hi there. Have had a Clack system in place a few years now in my home. Have very hard water and sulfur smell. Water hardness goes up and down- installer keeps telling me its “just fine” but hardness is as high as 14 and as low as 6 despite setting up more frequent cycles. Have you heard of this issue?

    • Hi Anne,
      This is not something that I have ever heard of before with Clack Softeners and it’s something that I can diagnose without actually physically seeing how the machine works, it’s environment etc.
      Your best bet is to consult with a professional plumber.
      Not many people know this but Amazon provide plumbing services, where you can get a price up front, read previous customer reviews and use Amazon customer services if anything goes wrong.
      Hope this helps,

  2. We need to replace the cheap water softener we bought at a big box store. It lasted only 3.5 years and warranty expired at 3 years! We received a quote for $1400 for a Clack unit (1 Cubic Foot /CL 12010). This seems really expensive since it looks like the unit itself is only about $500-600. Do you agree??

  3. Can I use Potassium Chloride Water Softening Pellets in the brine tank instead of sodium chloride. I have a high Blood Pressure I try to cut down the salt intake.

    • Hi Jozef

      Sure, it is certainly possible to use potassium chloride instead of salt. I’m not sure if it is as effective as salt because I’ve never tried it myself personally but it’s certainly better than nothing if you need to reduce your salt intake for health reasons.

      If you don’t already have a salt based softener, I’d recommend you try a salt-free softener. As the name suggests, they don’t use any salt and some of the latest models are producing results that work effectively as soft water (without the slippery water feel or need for regular maintenance and salt.

      Best wishes,

  4. Hi Luke,

    I am thinking about getting a Clack water softner+filter installed by a local Clack dealer. The price I am getting for the product + install is $2,000. The system he is selling me is a water softener + a carbon filter. I am trying to do some research on Clack via the internet but I am having a hard time because it is not so widely available. I looked at Fleck on amazon but really i would like a softener + filter so i decided against Fleck.
    1. Do you know if clack makes a softener + water filtration or am I being duped. Here is what it claims to do:
    Multi-Depth Carbon Filtration
    Reduces chlorine / chloramine
    Reduces inorganic contaminants
    Removes hardness
    Inhibits bacteria growth
    Absorbs tastes, odors, & other organic matter
    Reduces metal contaminants
    2. The price seems reasonable to me. What is your opinion.

  5. I am struggling with a weird situation. After my Clack softener runs all the water in the house turns yellow and tastes horrid. I have had my softener guy, plumber, drain guy all out and no one can figure out why?

    • Hi Pam
      Unfortunately, there are so many possible causes for this that I can’t figure it out without taking a look at it myself. However, if you’re sure the source of the issue is Clack then your best bet is to speak directly to Clack so they can possibly help you troubleshoot – 608-846-3010.
      If Clack can’t help and you’re not in a position to replace the softener, then a qualified plumber should be able to properly diagnose and potentially fix the softener although there are no guarantees with this and costs can very quickly add up.
      The fastest and most reliable (but also expensive) solution would be to replace the entire system with one that both softens AND filters your water to avoid this happening again in the future.
      Best wishes,

  6. I have a clack system. The under sink is not allowing easy flow of the water to the dispenser in my refrigerator. I bought it from a company in Sarasota Fl. I wanted a service call to replace the membrane and pre and post filters in the 3 canisters.There phone # 886-929-4377 ext. 2 doesn’t work. My paperwork says kc5948 and m350. Can you find a local repair person or tell me what I need to buy and where to get it if I can do it. Joyce Kapp


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