Article Last Updated: November 2023
Reasons Why Hague Might NOT Be Worth It
Hague Quality water softeners are generally good devices and very popular in the UK because of their compact size and reliability. However, there are a few things that customers have recently started complaining about that you should be aware of before you buy.
There are many online complaints about their customer service and the employees of the company, especially in the US division. It’s interesting to note that very few people complain about the product(s) and the majority of the complaints are about things like technicians not setting up the device correctly or uncomfortable sales visits.
Hague water softeners seem to no longer / harder to find be available on places like Amazon. This means that their parts are going to also be harder to find if you ever need a replacement.
Hague Water Unique Selling Points
For instance, the Hague WaterMax® comes with multi-compartment media tanks. This gives you total flexibility in media configuration and usable resin capacity.
It allows for on-demand regeneration that you can preset and pre-configure. The WaterMax also has a super quiet control valve as it only has a single internal moving part.
And they profess that this helps them to make a guarantee of a long life that also provides you with reliable operation.
Hague Quality Water® comes with a Gold Seal from the WQA (Water Quality Association) on all of its products.
Hague Water Company Profile
Hague Water is not the same as the Hague Corporation or Hague Corp. They are different and separate companies from what I can work out.
Hague Water Systems has been around for several decades. Although it is mainly UK based the company seems to have been started by Bill Hague in the 1960’s in the United States.
Information from their site also suggests that all water treatment systems are still manufactured in the USA. They then go under a full test before being shipped over to Europe.
The result of this is Hague Water UK being able to offer various water treatment products and different models of water softeners. This also includes water filters and whole house water systems.
The company also owns patents. For instance, the Hague tanks come with patented valves and proprietary control, which they claim will help protect against power outages.
All systems from Hague come with a limited warranty of between 10 to 25 years.
Hague Water Softener Reviews UK
There seem to be 4 major models of water softeners that come under the Hague Water brand. They include:
- Maximizer 410.
- Maximizer 7180.
- Hydroclean HC3.
- TIL (Twin Intermediate Line) for light commercial use e.g. labs, office buildings, car washes and restaurants.
The modern water softener is a system that contains a material called ion exchange resin to remove the minerals of hardness from the hard water supply. The removal of minerals eliminates encrustations in the hot water system, bath and shower accessories and slows down the formation of waste when soap is used in sinks, bathrooms and for washing laundry.
The water softener consists of three basic components:
1. the resin container containing the ion exchange resin.
2. The brine tank containing salt that dissolves from the brine.
3. The control head, which contains the mechanisms that determine when the regeneration takes place. This also controls the operation of the valves during regeneration.
In modern plants, the plastic tank is normally located inside the brine tank, and the brine tank is the “outer cabinet” of the softener. The dimensions of the cabinet may vary, but in general, the cabinet can be conveniently installed under the sink.
Hague Water Softener vs Kinetico
The big difference between them both is Hague water softener is more available in the UK and Kinetico is easier to get if you’re based in the US.
However, they both have mixed online reviews and slightly more expensive than similar products.
Why Is BWT Better For UK Customers?
However, I tend to recommend BWT for UK customers because this water softener is the most advanced, has the highest spec as well as a warranty of 5 years parts and 2 years labour.
Look at the comments of the customers and they will talk about different things. Customers appreciate the low cost, low or no maintenance, ease of installation and the fact that they treat hard water very effectively.
Unlike many other water softeners, BWT is relatively easy to install for non-professionals.
Why BWT is Better Than Hague Quality Water
Easy to set it up, configure and forget it.
It has a good capacity to provide enough soft water for 1 to 4 people.
You can use everyday table salt with this and don’t need to buy expensive block salt. However, you can still use block salt if you choose.
Small enough to fit under your sink in the kitchen cupboard.
More energy and water efficiency, which means lower operating costs.